Prospect Hall Casino
Prospect Hall Casino Review
Prospect Hall Casino is a new venture under the wing of the Betable Limited brand which utilises HTML 5 to create modern insta-play features for their games and also some great social media based games from some newer developers.
The casino is licensed by the Alderney Gaming Commission as well as the UK Gambling Commission which allows them to trade in various countries with exceptions in Belgium, China, Denmark, France, Germany, Israel, Italy, Turkey and the United States. It would seem however that their primary focus is on the United Kingdom as their only supported language is English, and the only supported currency is Great British Pounds.
Despite having a minimal experience to boast, it would seem at first glance that Prospect Hall Casino has gotten rid of the start-up jitters and is set to become a highly successful online casino. The rest of our review will test all the corners of their services and highlight any areas which may warrant concern.
Prospect Hall Casino Design and Layout
The design used by Prospect Hall Casino is built on a starry night type theme and is truly one to behold. Some of the symbols and characters from popular slot games have been included in the theme such as the star and gems shapes from NetEnt’s Starburst slots. The site is drenched in black to emphasise the evening effect. The top navigational bar uses a slim font in light grey which integrates into the theme incredibly well. The Prospect Hall logo itself is unimposing and doesn’t draw unnecessary attention to it. The navigational links included are Casino, Promotions, VIP, Play Safe, Support and About and there are also registration and login options to the top right.
Next, we find a scrolling banner to preview some of the features and promotions offered by Prospect Hall. Each slide uses a stunning graphic in the background that relates to the information. To the right of this banner is a vertically scrolling banner which features some of the latest winners with the amounts won. To the centre of the page, we’ll find the list of games currently selected. The tiles are around medium sized and are well proportioned to the rest of the page. The game images look good in this layout and make it easy to distinguish the various games. They are missing name tags for the games though which shouldn’t be a problem in most cases, but there are some games sporting images that don’t have any name included. Left of the games is the sorting bar with options like Featured, New, Jackpot, Christmas and Giveaway, followed by a list of game genres such as Slots, Blackjack, Roulette, Live Casino, Table Games, video Poker, Arcade, IOS App games and all games. When scrolling through the games list, you’ll find the sorting bar moving along with the screen, so players never need to scroll all the way to the top if they don’t find what they’re looking for. This is a minor touch, but it shows some extra dedication to player convenience.
Each of the gaming selections may be found on this one page, so the layout never changes, only the list of games selected. All other pages on the site include the same basic layout with the starry night theme shining through on all of them. Online casinos have a habit of creating some spectacular websites to woo their prospecting players and Prospect Hall has done a fantastic job at this and created one of the most beautiful casino sites we’ve come across.
Prospect Hall Casino Software
To provide a good number of games to their players, casinos need to team up with a good number of reputable software providers, and that’s exactly what Prospect Hall has done. While four software developers may not seem enough, noticing that NetEnt, Microgaming, Play ‘n Go and NYX Interactive are the ones chosen should put players at ease.
NetEnt will be known to anyone who’s spent some time in online casinos. They’ve been in the industry for over 20 years and have created some of the most popular and addictive slot games. NetEnt is well known for the impeccable quality and design they put into their slot games and have revolutionised some of the gaming mechanics we’ve come to know and love. They are also responsible for bringing us the rock ‘n roll slot trilogy in the form of Jimi Hendrix Slots, Guns N’ Roses Slots and Motorhead Slots.
Microgaming is considered the main rival to NetEnt, making these two the main contenders for the title of the ultimate casino game provider. Microgaming was founded in 1994, and their success has gone nowhere but up. In 2002 they released their Viper Software which cemented their position as one of the top software companies in the world. Their Viper Software has since become the industry standard regarding quality and usability for online casino backend software packages. Over the years Microgaming has also added quite the impressive list of games to their portfolio such as the highly popular Thunderstruck II, Immortal Romance, Karate Pig, Untamed Giant Panda and Retro Reels Diamond Glitz.
Swedish software developer Play ‘n Go might not have quite the reputation of Microgaming or NetEnt but their years of experienced has given turned them into a must-have brand for any online casino. Although primarily focused on the European market, Play ‘n Go’s casino games may be found at countless casinos from all around the world. They also hold licenses from the UK, Malta, Gibraltar, Denmark, Belgium and Alderney, so there are very few counties they are unable to trade in. Most of the games from Play ‘n Go are developed in house and with around 60 games to their name, which may not be as impressive as other big software companies, you can be sure that all their games will be of only the highest quality.
Prospect Hall Casino Games
Considering the names of the software providers included here one can expect great things from the casino offerings at Prospect Hall Casino. They offer a wide range of games among the slot, table game and live casino genres with a few others included as well. When we hear Microgaming and NetEnt, we just know that there will be some phenomenal slot games to be enjoyed and in the case of Prospect Hall Casino, this is no exception. Here are some of the most popular slot games available at the moment.
- Fairytale Legends: Red Riding Hood
- Holiday Season
- When Pigs Fly
- 7 Sins
- Bugs Party
- Warlords: Crystals of Power
- Super Flip
- Secrets of Atlantis
- Wild Gambler
- NRVNA: The Nxt Xperience
Of course, there will also be a good number of branded slot games available to keep up with current trends among movies, series and various other genres. NetEnt is already well known for their music inspired slots and Microgaming also has a list of great movie themed games as can be seen below.
- Jimi Hendrix
- Guns N’ Roses
- South Park Reel Chaos
- Britain’s Got Talent
- Fantastic 4
- The Invisible Man
- Iron Man and Iron Man 2
Where there are slots, there are also big jackpots to be won, and at Prospect Hall Casino players will have their fair share of jackpot slot games to choose from with more options than most casinos offer in this category. Notable games include Leprechaun’s Luck, Bounty of the Beanstalk, Big Top Tombola, Bouncy Balls, The Winnings of Oz and The Glass Slipper among others.
Too often we find a good selection of slot games at a casino only to be disappointed by the lacklustre selection of table games. Prospect Hall Casino does not follow this route however and offer a good selection of Blackjack, Roulette, Poker, Baccarat, Pontoon and Punto Banco games, some of which can be seen below.
- Baccarat Professional Series
- Blackjack Classic
- 3 Card Brag
- Fishing Roulette
- French Roulette
- American Roulette
- European Roulette
- Caribbean Stud Poker
- Double Xposure Blackjack
- TXS Hold’em
The live casino section, however, is less impressive with only a single version of live Roulette, Blackjack, Poker and Baccarat on offer. While the other table game offerings should make up for this in most cases, some players prefer the social aspect that come with playing at a live casino. Furthermore, there are also some video Poker options such as Jack or Better, Deuces Wild and All American Double Up as well as some arcade games, a list of which may be found below.
- Bugs Party
- Flying Pigs
- Bingo Fusion
- The Great London Tour
- Money Magic
- Pixie Riches
- Tropical Treasures
- Casino Heist
A unique section at Prospect Hall includes a few games that can only be played on an iOS compatible mobile device and needs to be downloaded from the app store. The games listed here are Bingo Lounge, Match and Money and Casino World Slots.
Prospect Hall Mobile Casino
A rather terrific mobile offering is made available at Prospect Hall Casino. Players who enjoy gambling while on the go simply need to browse to the Prospect Hall website from an Android or iOS mobile device and they’ll be redirected to the mobile version of the website. This version of their site uses the same layout and theme very much as the online site with the unfortunate removal of the backdrop as there’s no space to view it. The rest of the site has been compacted somewhat but in a way that makes it a joy to view on a mobile device’s screen. The response is also pretty good with minimal delays experienced, even when opening up a big list of games.
An additional feature to mention here is the selection of iOS specific games which can only be found at the Apple app store.
This all put together forms a solid mobile platform that all players may enjoy whether at home, at work or when they have a few minutes to kill while standing in line at the supermarket.
Prospect Hall Casino Bonuses & Promotions
It’s not easy for a casino to stand out above the crowd since so many of them offer the same services, but it’s in their special promotions where they can truly shine and create their own identity. Prospect Hall has made some good bonus offerings available to attract new players in an attempt to increase their list of players while also keeping their current players satisfied and feeling appreciated.
Below you’ll find the various special promotions along with their terms and rules.
Prospect Hall Casino – Welcome Bonus
Increasing that list of betting members is always a big priority for casinos to grow their business as such Prospect Hall Casino offers a great welcome bonus in the form of bonus deposit funds as well as free spins. This offer is spread across three deposits and may potentially award players with up to £300 and 100 free spins to be used at the popular Starburst slot game.
On a first deposit, players will receive a 100% deposit bonus up to an amount of £100. This means that for every £ deposited; Prospect Hall will match that amount. Players will also receive an additional 50 free spins. Second deposits come with another bonus, this time only 50% but once again totalling up to £100. A third deposit rounds off this offer by rewarding players with another 100% deposit bonus up to £100 and yet another 50 free spins at Starburst.
Keep in mind that valid registration details need to be used at all times to avoid fraud as all players are only allowed to claim the welcome bonuses once. Any reason to suspect that bonus offers are being abused could result in total forfeit of any funds accumulated. Also, as is expected, before players may request a withdrawal of any bonus funds a wagering requirement of 40x needs to be met. This means that if £100 was received as a bonus amount the player needs to wager at least £4000 before being able to request a withdrawal. A minimum deposit of £20 is required to qualify for this promotion and bonus funds are valid for a total of 30 days, after which they will expire if the wagering requirement has not yet been met.
Prospect Hall Casino – 15% Cashback
The cashback offer has been reserved for Wednesdays to help revitalise players in the middle of the work week. Any losses suffered at Prospect Casino when playing on a Wednesday will result in the player receiving 15% of those funds back up to an amount of £100. Additionally, these cashback rewards may be immediately withdrawn and have no hidden costs or fees. Although a wagering requirement is not applicable to this offer, players need to have deposited in the past and wagered a total of 25 times to qualify for this offer.
Prospect Hall Casino – £1million Slots Giveaway
Running from 31st October to 27th November, this offer gives players the chance to win their share of the eye-watering £1 million cash prize. This will be split into 60 000 cash prizes over eight prize draws and will include the first prize of £5000 in each draw. Entries are won by playing at selected games across the casino, the more entries gathered, the better are your chances of winning. It’s important to note that there are also some games which will earn players double tickets toward this promotion as can be seen below.
- Draws 1 and 2: Full Moon Fortunes
- Draws 3 and 4: Winnings of Oz
- Draws 5 and 6: Clover Rollover
- Draws 7 and 8: Wild Gambler
Prospect Hall Casino – Daily Dig
Daily Dig is a game which allows players five chances each day to dig for items. This may be done once every 24 hours, and the goal is to collect a certain number of items to qualify for various prizes. The prize lists will remain in place for seven days after which it will be reset, and players will have to start over, so it’s important to log in every day to benefit the most. Below is a list of the current prizes to be won and their requirements.
3 Yellow Gems equals 5 Free Spins
4 Green Gems equals 10 Free Spins
5 Red Gems equals £5 Bonus
5 Blue Gems equal £10 Bonus
5 Purple Gems equals £25 Bonus
5 Keys equals £50 Bonus
5 Statues equal £100 Bonus
Prospect Hall Casino VIP Program
Becoming a VIP at Prospect Hall Casino is not only a mere club membership but an exclusive badge to be worn by players that are truly valuable to the casino. Players will not be able to join by their own accord but instead, need to attract the attention of the management to receive an invite. Below are some of the benefits to be enjoyed as part of this program.
- Dedicated account managers
- Hospitality Events
- Faster Withdrawals
- Birthday, Christmas and surprise bonuses
- Event Packages
- Enhanced cashback weekends
VIP members will also be invited to various VIP events including sporting events.
Prospect Hall Casino Limits and Payout Margins
Prospect Hall Casino is not publically audited and this it’s not possible to provide an accurate payout margin. However, since most of the slot games on offer are from the same provider, NetEnt, we can use their figures as an estimated average. While there are a few NetEnt games that offer RTP rates in the low 90%, the majority of their games go over 96%, with some going as high as 98%. The average RTP rate here then can be estimated to be above the 96% mark.
Prospect Hall Casino Customer Support
The first thing players will notice about the customer support at Prospect Hall Casino will be their expansive FAQ section which provides answers among a wide range of categories including general, payments, promotions, safe play and accounts. Each section has a long list of questions that have been asked in the past with some detailed and well-written responses.
Should a player still be uncertain of a topic then they are of course free to contact the support team via email or live chat. Unfortunately, phone support is not available and the only support available all through the day is email support which may take a few hours to respond.
Prospect Hall Casino Payments
The payment method selection at Prospect Hall is rather limited although some of the more popular options have been included such as Mastercard, Visa, Visa Electron, Neteller, Skrill and Paypal. Even fewer withdrawal methods are included such as Neteller, Skrill, Visa and Paypal although it does include cheques as well.
While the available methods seem lacklustre, the payment processing is quicker than most casinos can offer with only 24 hours needed to approve a payment and eWallet payments made available as little as 2 hours later. Card payments can take up to 72 hours, and of course, cheques take longer, up to 10 working days.
Prospect Hall Casino Security
Security is another key component that makes a casino successful, and luckily Prospect Hall Casino knows the importance of protecting their client data and therefore takes security very seriously. The inclusion of a 128-bit encryption helps in this regard by encrypting any client or payment information across the site. They also utilize the latest firewall technology to protect their servers from intrusions.
Also note that all games at Prospect Hall Casino as vigorously tested to ensure they comply with the highest software standards and that their games are safe, fair and unpredictable.
Prospect Hall Casino Conclusion
Thus far, Prospect Hall Casino is off to a great start with very few complaints to mention. The only major problem we found was the exclusion of phone support and round the clock services only extending to email support. Other than that, it’s mostly positive at Prospect Hall; the game selections are impressive, to say the least, the bonus offerings offer some variety among various bonuses and they have a great VIP program for loyal players. Adding a few extra payment options and paying some attention to the holes in their support may see Prospect Hall rising above the competition before they even realise it.