Diamond 7 Casino Review
Diamond 7 Casino is a brand new online casino which was founded by Imperium Network Solutions Limited Casinos in 2015. It’s always worrying for players to trust their money to companies who are so new to the business and in this review we’ll help players determine whether or not Diamond 7 Casino can be trusted.
Diamond 7 Casino holds a gaming license from Curacao eGaming and the UK Gambling Commission giving them the right to trade as an online casino in many counties. Some countries are excluded though including United States, Belgium, Denmark, Italy, Israel, France, Spain and Turkey.
The brand currently offers a few different languages on their website such as English, German, Finnish, Danish, Swedish, Russian and Turkish a number of currencies are available including Australian Dollars, British Pounds Sterling, Canadian Dollars, Euros, South African Rands, Swedish Kronor and of course US Dollar.
Diamond 7 Casino Design and Layout
The Diamond 7 Casino website uses a minimalist approach to the design in that the entire background is only a single shade of dark blue. This said, the rest of the site is littered with banners, tiles and tables with all the information and access you may need. In the top middle you’ll find the large Diamond 7 online casino logo which looks great. To the left of that are the basic navigational links to pages such as Casino, Live, Promos, Slots, Bingo, Contact and Blog with a few country specific flags flying beneath them to signify the various languages that are available.. To the right of the logo is the login and registration options with a quick link to customer support.
Below this, a giant banner scrolls through various pages of information regarding the online casino games and various promotions that are currently available. Below that another banner scrolls through the recent jackpots that were won by members of the casino including the total jackpot amount they’ve paid thus far. The middle of the page is dedicated to online casino games and include a list of categories such as Featured, New Games, Top Games, Slots, Live Casino and various table games while the centre showcases some of the preferred online casino games in a sizable tile format. Each game has a light blue banner with its name in white and a preview image to hint at what lies within each game. There is even a separate tile that features the game of the month, which at the time of writing was Live Roulette.
At the very bottom of each page you’ll find all the necessary information that is always displayed although seldom read. There is also a few more navigational links to other important pages including about us, casino tips, terms and conditions, promo terms and conditions, privacy statements, help, responsible gambling, affiliates and site map.
Selecting any of the navigational options at the top of the page, keeps the entire site layout the same and just replaced the gaming tiles with whatever information has been requested. This makes it much easier to navigate around the site and entertainment is never more than a single click away.
Diamond 7 Casino Software
Diamond 7 online casino has gone to great lengths to provide their customers with the best gaming options. As such they’ve teamed up with numerous software providers such as NetEnt, Betsoft, NYX Interactive, NextGen Gaming, 1×2 Gaming, Leander Games, Quickspin, Rabcat, Igaming2go, Ezugl, Thunderkick, 2 By 2 Gaming, Elk Studios, High5 Games.
NetEnt will be known to anyone who’s spent some time in online casinos. They’ve been in the industry for over 20 years and have created some of the most popular and addictive slot games. NetEnt is well known for the impeccable quality and design they put into their slot games and have revolutionized some of the gaming mechanics we’ve come to know and love. They are also responsible for bringing us the rock ‘n roll slot trilogy in the form of Jimi Hendrix Slots, Guns N’ Roses Slots and Motorhead Slots.
Evolution Gaming has been around since 2006 and focused their efforts to providing live casino entertainment. While many may claim to be the industry leader in this regard, few have as much substance to back it up as Evolution Gaming. Today they have partnered with some of the biggest names in online casinos to distribute their gaming offerings all around the world. Apart from their excellent live casino game offerings, they also have a number of offline casino games available such as Roulette, Blackjack, Baccarat, Casino Hold’em and other Poker versions. Their great selection coupled with unmatched quality is what makes them so far ahead of the rest.
Betsoft is especially well known for the phenomenal graphics contained in their slot games, and while their video slots are responsible for their initial fame, they also offer a range of other online casino games such as Baccarat, Poker, video Poker and Keno. Betsoft also offers a software platform to their clients which allows them to seamlessly integrate new online casino games from Betsoft at regular intervals. This system is also made available to other software developers so casinos are able to include game offerings from multiple providers using only a single software platform. One of the main reasons casinos enjoy using online casino games from Betsoft is because despite having major graphics engines, their online casino games are still available to be played instantly online and do not require a download.
Diamond 7 Casino Games
Diamond 7 Casino has gaming offers aplenty with hundreds of titles available to their members. The online casino games are neatly sorted by category to make finding the perfect game that much easier. The following categories are present.
- New Games
- Top Games
- Jackpot Slots
- Live Casino
- Fun & Scratch
There are countless slot games available since they are the main attraction and the highest profiting section. With the software providers we mentioned earlier at work here you can be sure to find some amazing slot games at Diamond 7 Casino as can be seen below.
- Gonzo’s Quest
- Twin Spin
- Big Bad Wolf
- Zombie Rush
- Magic Building
- Spinata Grande
- Space Wars
- Steam Tower
- Fruit Shop
There is also a great selection of branded slot games for those who enjoy a relatable theme as well as good gameplay.
- Dolly Parton
- Jack and the Beanstalk
- South Park Chaos Reel
- Guns N’ Roses
- Treasure Island
Don’t forget to check out the jackpot slots if you’re looking for huge payout potential. At the time of writing there were a few jackpot slots available, some of which include the total jackpot amounts to have been paid displayed on the site. Notable mentions here include Mega Fortune with a total jackpot payout standing at around R71 000 000 and Arabian Nights which has paid out around R12 000 000 thus far.
Blackjack and Roulette are always popular and there are so many variants of these online casino games to be found at Diamond 7 Casino, and as such they each warrant receiving their own special corner in the casino. There are currently 25 Blackjack online casino games and 11 Roulette online casino games available including the ones listed below.
- American, European and French Roulette
- Double Ball Roulette
- Roulette Pro
- Blackjack 6 in 1
- Blackjack Buster
- Blackjack Lucky Ladies
- Blackjack Lucky Lucky
- Blackjack Suitem up
- Blackjack Classic
Blackjack and Roulette are not the only table online casino games available here though. See below for the other range of table games to be found.
- Three Card Hold’em
- Caribbean Stud Poker
- Oasis Poker
- Punto Banco
- Red Dog
- Texas Hold’em
For those players who enjoy a little company while their playing cards or who simply like to team up while taking down the house, Diamond 7 online casino also offers a decent number of live casino games including Roulette, Blackjack and Baccarat with a few variants of each. There are also a number of scratch card, Bingo and virtual online casino games on offer, although these options are very limited as these are not popular sections.
Diamond 7 Casino on Mobile
With today’s busy schedules, it’s not always possible to set aside some dedicated time for relaxation. Fortunately the majority of online casino games at Diamond 7 online casino are available online as well as on mobile. To enjoy their mobile offerings simply access their website from a compatible mobile device and you’ll be redirected to a mobile version of the site. The mobile version uses the same dark theme as the online site but has obviously been simplified to accommodate the lack of resources and screen space. That said, their mobile site is very easy to use and you shouldn’t have trouble getting started and playing your favourite online casino games. Also keep in mind that Diamond 7 online casino’s mobile offerings are compatible with most Android and iOS devices.
Diamond 7 Casino Bonuses & Special Promotions
Land based casinos generally have a convenient location to work for them while online casinos can be accessed from the comfort of your own home to choosing which casino to support will depend on who offers you the most. Special promotions are thus key for casinos to acquire new players and keep existing players interested. Here you’ll find a list of the special promotions available at Diamond 7 Casino.
Diamond 7 Casino – Unlimited 100% Welcome Bonus
Most casinos offer a 100% welcome bonus to lure new players and while they are generally pretty good, this is the first time we’ve found a casino that will fully match any deposit amount. That’s correct, this deposit bonus is not limited to a certain amount like most other casinos, whatever amount you decide to deposit into your account will be matched by Diamond 7 online casino.
There are also additional deposit bonuses to be enjoyed for a second and third deposit, although these are not as lucrative as the first. The second deposit bonus only matches 25% of the deposit amount while the 3rd bonus matches 50%. Each of them has a limit of €5000 which is quite substantial. A deposit amount of €20 000 and €10 000 will thus give you the maximum bonus amount for the second and third deposits.
To qualify for the welcome bonus players simply need to register an account and make those deposits. The bonus funds will automatically be credited to player accounts. Of course, before a withdrawal can be requested a wagering requirement of 35 times the deposit and bonus amount needs to be met. Depositing €100 and receiving another €200 then means that the wagering requirement is €7000.
Diamond 7 Casino – Ongoing 10% Deposit Bonus
The deposit bonuses don’t end with new players. As long as members keep playing at Diamond 7 online casino they will receive a 10% deposit bonus on each and every deposit they make up to an amount of €500 per day. It thus stands to reason that the more you spend, the more you get in return. Once again the wagering requirement of 35x applies to these amounts.
Diamond 7 Casino – Monday Blues Promotions
Apart from the 10% deposit bonus mentioned above, the first deposit made on every new day will actually reward players with a 25% bonus up to €500. Additionally, 10 free spins will be given as well to be played at a selected game which is announced via newsletter each new week.
Diamond 7 Casino – Mystery Bonus Must Have Tuesdays
This is not a fixed bonus but one that changes with every passing week. Players will be notified via newsletter which online casino games will be part of the Mystery Bonus Must Have Tuesday promotion as well as what prizes will be up for grabs. Simply play the selected game and stand a chance to be one of 10 lucky winners to be rewarded with this week’s prizes.
Diamond 7 Casino – Break the Bank Wednesdays
Wednesdays signal the middle of the week when things start going downhill toward the weekend. To help you get some speed down that hill Diamond 7 online casino will offer free spins to any players who make deposits on a Wednesday. This offer only applies to the first deposit made on this day of the week and will award players with 10 bonus spins for a minimum deposit of €20, 25 spins for a deposit of €50 and 50 spins for a deposit of €100 or more. The online casino games to be played with the free spins vary each week and will be announced on the day of the promotion.
Diamond 7 Casino – Tremendous Thursday
Each and every Thursday a new slot game will be chosen to become part of this feature. Playing the selected slot games will award players with double loyalty points all day long.
Diamond 7 Casino – Dish of the Day
Diamond 7 online casino loves weekends as we’re sure most of their members do, especially due to their weekend bonuses. Once again, this is not a fixed bonus but one that changes with every weekend and could award free spins or cash prizes to qualifying players. Members will be notified via newsletter of the promotion available each weekend.
Diamond 7 Casino – Weekend Cash Matches
Another bonus specified for weekends should make playing during those times a joy. While the Weekend Cash Match bonus also varies every week, it is specific to deposit bonuses. Players should keep an eye on their mailboxes for notifications regarding this offer.
Diamond 7 Casino – Cash Attack
Cash Attack selects a slot game every week, which will award players simply for playing the game. This does not depend on any winnings and payouts from the game are not put in jeopardy because of this offer, instead they simply accumulate together to create bigger payouts. It’s not often that you find a win-win situation like this.
Diamond 7 Casino Limits and Payout Margins
Diamond 7 online casino is not publicly audited and thus it’s not possible to provide an accurate payout margin. However, since many of the slot games are from the same software provider, NetEnt, we can use their figures as an estimate average. While there are a few NetEnt online casino games that offer RTP rates in the low 90%, the majority of their online casino games go over 96%, with some going as high as 98%. The average RTP rate here then can be estimated to be above the 96% mark.
Diamond 7 Casino Customer Support
Customer support is one area where Diamond 7 online casino’s lack of experience tends to come through. On each page you’ll find 3 links that refer to help or customer support and each of them redirects to different pages. While one page provides some general steps to get started, another provides only a contact form and the third includes the FAQ section with access to live chat and a contact email.
It doesn’t make sense to have so many pages that are intended for the same purpose as it will only lead to confusion. Additionally, the FAQ section is somewhat limited with only 3 questions with its accompanying answers. Also, should players choose to use the contact form on the site instead of simply submitting an email, they’ll have to complete an entire questionnaire before they can ask a question. The one saving grace is the fact that live chat support is available 24 hours a day, 7 days a week but a phone number is not listed to provide phone support.
Diamond 7 Casino Payments
Diamond 7 Casino bounces back slightly in terms of their available payment methods, with quite a number of options available here. Please see below for the supported payment options.
- Paysafe Card
- Bank wire transfer
Any withdrawal requests will first be subject to an approval period of 48 hours. Once approved there will be an additional delay to process the payment which varies depending on the method selected. The processing times are 24-72 hours for eWallet payments and 72 hours for bank transfers. Unfortunately cheque and card payments are not available for withdrawals.
Diamond 7 Casino Security
Security is another important factor which could break a venture if not taken seriously. Luckily, Diamond 7 online casino knows the importance of protecting their client data and so they’ve included 128bit encryption across their site as well as their financial transactions. They utilize the latest firewall technology to protect their server and ensure all client information is kept in a safe place.
The online casino games at Diamond 7 online casino has also been tested and audited vigorously by third party auditing companies as per the standards required by the UK Gambling Commission, and have been found to be fair in all respects.
Conclusion about Diamond 7 Casino
With less than 2 years under their belt thus far, we’d say that Diamond 7 online casino isn’t doing too badly with only some small adjustments needed in some operational areas. They’ve gone down the right route in employing software companies such as NetEnt, Betsoft and Thunderkick which should ensure they have top notch online casino games available for their clients in all popular categories such as slots, table games and live casino games. This also means that they should receive new online casino games at regular intervals.
The special promotions available at Diamond 7 online casino are some of the biggest high notes to be found. They offer numerous promotions at varying days of the week with a number of benefits including deposit bonuses, free spins and even randomized prizes.
The payment options on offer are decent and the processing times are not unreasonable although the exclusion of credit card withdrawals might be a problem for some players. The one area which needs a lot of work is their customer support which is confusing and lackluster. Their site has various pages dedicated to customer support, each of which offers something different, their contact form looks like a lifelong contract that will steal your freedom and they lack any phone support. Luckily 24/7 live chat support is available which is at least one good thing.