Good game selection8.0/10
Good customer support8.0/10
- This casino has been around since 1999 and since its relaunch in 2011, it has gone from strength to strength to become a leader in a rather crowded online casino market. Hosted by EveryMatrix...
- €500 Welcome Bonus + 250 Free Spins
Casino Luck has been around since 1999. Since their relaunch in 2011, they’ve gone from strength to strength. It has now become a leader in a rather crowded market. Hosted by EveryMatrix, the site has a very polished layout and loads extremely quickly both on desktop and mobile. It is also jam-packed with many games and features that you won’t find in other online venues right now.
The Casino Luck team strive to provide the best experience for their players. They have really outdone themselves with this site. You can tell a lot of thought has been put into this platform. From the brightly coloured four leaf clover logo to the fantastic offers for their players.
The sheer amount of titles on offer is staggering. You can choose from Video slots, 3D slots, Table Games and Video Poker to list just a few. There is also a live casino for those who want a more authentic experience. Backed by software giants such as Net Entertainment, Microgaming and IGT, you know you are in for a treat. So, expect some high quality products to choose from.
When you visit
The landing page loads nice and quickly. You are greeted with an extremely professional looking website.
Promotions are nicely outlined on the home page. There is a “Winners right now!” section that lists the country, game and name of players who have just won in a game. The amount is also listed so you know which games are hot right now.
There is also a jackpot section and this lists all the current games with jackpots to be won. This is quite enticing. You can click on any of these titles and jump right in for a chance to claim a jackpot.
The lobby section lists all the titles. If you have a preferred brand when playing slots, there is a neat option where you can list the games by maker.
Throughout the site, there is a “Quick Sign Up” button on display. This is quite useful if you are playing some slots and feel like betting some money. Just click the link and you will be placing some bets in no time.
Signing up to the site is painless and navigating through the site is a piece of cake. As soon as you sign up, you can dive straight into any slot and place your bets straight away.
Promotions and bonuses
When you register, you are privy to a fantastic three-fold welcome offer. First, you’ll receive a 150% bonus, up to £/$/€150. If that initial deposit exceeds £/$/€25, 250 free spins in Net Entertainment’s well-known Starburst are added to your balance. Next, you’ll receive a 50% bonus, up to £/$/€200, on your second deposit. A third deposit will get you a 75% bonus, up to £/$/€150 if you use the bonus code LUCK3.
It does not stop there as loyal players are well looked after. Players can profit both from collecting a monthly reload bonus and Frequent Player Points. These incentives appeal to all players, regardless of their game preferences.
The 50% bonus awarded for a player’s first deposit of the month can then be played in any slots machine. Frequent Player Points are also awarded each time you play a game via the desktop or mobile version. The cool thing about these points is they can be exchanged for cash, which is directly credited to your account.
Players can also avail of a Live Casino bonus as they will receive a 100% Live Bonus on their first deposit.
Casino Luck also runs special promotions from time to time. To keep players in the loop, the team sends out updates via weekly newsletters. These newsletters are optional but are a great way of keeping informed about all the latest updates.
The choice of games on offer is extremely impressive. There are over 1000 titles to choose from! There is definitely something to suit everyone here. Games are displayed nice and clearly on the lobby page. You can filter by popularity, name, and maker. You can also tag your favorite titles so they will pop up on the main lobby page in the future. It is rather intuitive and really easy to use.
You can pick from classics such as Gonzo’s Quest, Starburst, Book of Dead and Dead or Alive. Right through to old school classics like Diamond Wild and Mega Fortune.
Casino Luck also has many progressive jackpot games and they are widely available throughout the site. When you see some of the jackpot amounts on offer, it’s hard not to jump right in and try to win it!
The Live Casino replicates a casino environment superbly and has fantastic graphics. You can choose from classic games like roulette, baccarat and poker to name but a few. It really does make you feel like you have set foot in a real casino, the moment you start betting with a live dealer.
Mobile live casino
You will be pleased to know that Casino Luck is fully optimised for mobile play. Pages and images are fully responsive and display wonderfully when using a mobile device. There can be a slight delay when loading some pages. But, this a minor gripe and it does not take away from the user experience whatsoever.
This site was definitely built for the small screen. You’ll be amazed how quick and easy it is to sign up and begin playing the games right away on your mobile. It is quite handy that a “Register” and a “Log In” button remain anchored at the bottom of the page. You can login or register at any time while browsing the mobile site.
Another interesting aspect of the mobile site, is the amount of games on offer compared to other casinos. There is a nice selection to choose from and this should be particularly pleasing for mobile players. The games load quite quickly and are so much more interactive to play with than on a desktop computer.
It is really refreshing to navigate around the entire site using a mobile device. You can play the games instantly rather than having to download a separate app in order to play them. Casino Luck has got it spot on with the mobile version of this site.
Deposits and withdrawals
All major credit and debit cards are accepted for depositing and withdrawing from an account. There’s a whole range of payment methods that cover this. You can pay by Visa/MasterCard, Neteller, Instant Banking, paysafecard and many others. The processing time is dependent on payment method chosen, but, in most cases it is immediate.
It is worth highlighting that you can list all currencies in the payments section of the website. There is a vast range of currencies to display such as Rand, Euros, Dollars, Rubles and many more. It is really helpful to be able to filter by currency. You can find out exactly how much each bank charges and how long it takes to process a payment.
Security is of the utmost importance to Casino Luck. They hold a valid EU gambling license and use the latest SSL encryption technology to ensure details are kept as secure as possible. All information is encrypted using this technology. This means all the info going to and from your account is protected by the same level of security a bank would use. From your personal details to the cards you are being dealt in a game
It’s worth mentioning, all player funds are held in a separate client account at the Bank of Valletta in Malta. This is in compliance with the Lotteries and Gaming Regulations of Malta, with whom they are licensed. Client funds are completely ‘ring-fenced’ from corporate funds. They are held securely in this way to ensure that they are safe and are always available to clients.
It is quite easy to manage your account funds. All you have to do is log into your account on the site and your balance will be displayed. Players can set deposit limits on their account. There is also a useful “cooling off” feature.
The team offer a premium level of customer support to its players. For starters, there is an FAQ page full of info for users who want to look for the answer themselves. Believe us, we have used this page quite a few times while navigating the site. It is an excellent resource of information and answers so many questions. It is worth checking out before contacting the customer support team.
Users can also contact the team via email and a contact form. The team always endeavors to respond to emails within 24 hour time period. Users can also use the Live Support Chat facility. This enables users to chat directly to Casino Luck’s highly trained staff. It’s a very prompt and professional service. We were very impressed by it when we used it to get some answers about our account. The staff were polite, easy to talk to and we got answers rather quickly after chatting to them for a few minutes.
This casino is definitely worth paying a visit. Enjoy the professional layout of the site. With a wide selection of titles, substantial jackpots and some fantastic bonuses. They really stand out from the crowd.
We can’t speak highly enough of how well-mannered and skilled the customer support team are. If you encounter any problems at all with the site, then make sure you contact them immediately. You will not be disappointed!
The mobile site is great and responsive. The mobile versions of the games can actually be more fun as they’re more interactive.
We highly recommend Casino Luck and think players of all types will enjoy this casino just as much as we did.