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Casino.com

6

An online casino with a lot of experience

6.0/10

Quality software available for download and as instant play

6.0/10

Solid selection of slots and live casino games

6.0/10

Nice welcome bonus package

6.0/10

Slow payments at times

6.0/10

Summary

  • Casino.com has been around the block a few times. Established back in 2008, this online casino has truly seen it all as they've been catering to those seeking online gambling thrills for nearly a decade now. Operating under the Gibraltar Gaming Authority, Casino.com provides its players with safety and security, reassuring them their money is safe at all times and the team behind this online casino has their best interest in mind.

Welcome Bonus

  • $/€/£400 + 200 Free Spins

Casino.com has been around the block a few times. Established back in 2008, this online casino has truly seen it all as they’ve been catering to those seeking online gambling thrills for nearly a decade now. Operating under the Gibraltar Gaming Authority, Casino.com provides its players with safety and security, reassuring them their money is safe at all times and the team behind this online casino has their best interest in mind.

Offering generous bonuses, free spins, great playing environment, and much more, this online casino has established itself as one of the leading industry brands. There are many satisfied customers who can vouch for Casino.com, and there is hardly a better recommendation than the one coming directly from the players. Of course, not everything is golden about this online casino, as they have certain areas where improvements would be more than welcome.

Check out our in-detail Casino.com review and decide for yourself if what they have to offer suits your needs, playing style, etc. Some players are interested in bonuses and free spins; others are more concerned about game selection, and third care primarily about mobile options. This review tells it all so that you can get a full picture of this online casino.

Casino.com Software

One of the first things we all notice about online casino is their software solution. It is crucial for an online casino software to be appealing and user-friendly, as you will spend a lot of time looking at it and searching through it, trying to locate your favorite casino slots and other games, or navigating the games to find your (rare) free spins.

Being one of the longtime players in the online casino industry, Casino.com offers alternatives to their players. There is downloadable software for PCs, which you can install locally for a quick and easy access to games around the clock. On top of that, there is also the instant play option available through the Casino.com main site. Mac players will have to use this option to enjoy everything this online casino has to offer.

Casino.com on the Go

If a game operator strives to become the best online casino on the market, they need to keep up the pace with the competition. In this day and age, having a good mobile online casino solution is obligatory to keep the players happy and not make them go elsewhere to satisfy their online gambling needs.

Casino.com, being in the game for so long, naturally understands this and they provide several different solutions for those wanting to play online casino games on their mobile devices. First of all, there is the instant play online casino, where you can easily access all the games from the main site simply using your mobile browser. This is the best way to access your favorite slot machines and table games available at this online casino and use any free spins that you may have received.

However, if you insist on it, Casino.com does offer mobile apps for Android phones and iPhones. The apps don’t offer the same experience you get with the instant play site. This applies especially to the iPhone app which only offers a few games.

What Games Can I Play?

Casino.com games

Although many casinos out there opt to offer their players a multitude of games from different providers, Casino.com sticks primarily to Playtech games. This is not bad on its own, as Playtech is one of the best online casino content creators in the industry, but some players could find this aspect a bit lacking.

The fact you are limited to games from just one provider means that many of your favorite online casino slots may not be available. On the other hand, there are many out there who swear by Playtech games and this group of players will certainly feel at home with Casino.com online casino.

Online Slots

Although there are only Playtech games available, this doesn’t mean that slots players will be left wanting. However, one thing that can bother some players is the fact that Casino.com will not let you test the slots in free spins mode prior to registering an account. Many players complain about this fact, as the free spins mode is an excellent way to check out the games before going through the online casino registration procedure.

Once you do register, though, you will have access to a rather impressive slots library at Casino.com, and you will be able to play most slots in the free spins mode. As for the type of online casino slots on offer, you will find many well-known names, like:

  • Incredible Hulk
  • Gladiator
  • Iron Man 2
  • Pharaoh’s Secrets
  • Santa’s Surprise

Online slot machines aficionados will, no doubt, be well familiar with many of these titles, as these are some of the biggest Playtech games. This online casino will let you have a lot of fun with various games, even if they don’t feature the likes of Microgaming and NetEnt. Casino.com does make sure to provide players with all the latest Playtech casino slots releases so that you can expect a fair share of new games hitting virtual shelves of this online casino quite regularly.

What about Bonus Free Spins?

casino.com welcome bonus

Casino.com is simply not big on free spins. Although this is something players love to see, the online casino management decided not to make free spins a part of their major promos (as described a bit later). If you are looking for deposit or no deposit free spins, Casino.com can feel like a bit of a let-down.

We don’t believe free spins availability should be used to measure how good or bad a particular online casino is. Like bonuses or competitions, free spins are just a promotional stunt and you, as a player, shouldn’t overvalue them. While free spins without wagering requirements sound great, for example, you will often find that there are other restrictions attached to these types of offers, most often a cap on the maximum winnings.

So, Casino.com will only occasionally surprise you with a special free spins offer, while they prefer to stick to traditional cash bonuses for the most part. At the end of the day, free spins and bonuses are one and the same thing, as they result in some extra cash to play your favorite games. Every bonus money can be treated as free spins in a way, as you are free to take it to any slot of your choice.

It is interesting to note that Casino.com doesn’t even mention free spins in their general terms and conditions. This indicates that the online casino really doesn’t think too much about free spins and players shouldn’t expect to see too many promos including free spins. From a player’s point of view, this is somewhat unorthodox, as free spins seem to have a much better effect than a small bonus amount. This is probably because free spins offer a possibility of a big win, and that’s what most players are after at an online casino.

Where the Big Money Is: Progressive Jackpots

Some players enjoy no deposit bonuses and free spins, but some are in love with online gambling for different reasons altogether. Progressive jackpots feature of hope of a truly big, life-changing win, and every online casino out there tries to attract players by offering progressive slots where you can win hundreds of thousands or even millions on a single spin of the reels.

Casino.com is no different. There are quite a few jackpot slots, although the number is somewhat smaller than on many other casinos, given the fact they only feature Playtech slots. Still, Casino.com lets you play a number of well-known games on their online casino where possible winnings are truly mind-numbing amounts.

  • Monty Python’s Spamalot
  • Jackpot Giant
  • Deal or No Deal World Slot
  • Esmeralda

These slots add a really exciting dimension to your online casino experience, as progressive slots embody what an online casino is truly about: winning big on one lucky day and changing your life forever. Casino.com players are given that opportunity and some of them to walk away with more money they could have ever dreamed of.

The only slightly disappointing thing about progressive slots is they can’t be played in free spins mode for the most part. This is not the case with just this online casino, but seems to be a general rule. Since these games are a part of the network, providers often disable free spins games, not letting players take a free peak.

This can’t be blamed on Casino.com, but game creators should consider allowing free spins mode for all of their games. They don’t lose anything by doing so and letting players test the waters with free spins can only lead to more deposits and real money online casino players.

Table Games

Those who don’t enjoy slots and don’t particularly care about free spins, bonus features, and everything else that comes with playing online casino slots, can enjoy a modest selection of table games. Remember, Playtech is primarily a slots provider, so their focus is not on table games, but that doesn’t stop them from catering to their players’ needs and making sure they have a few options available.

You won’t find as many options as on Casino.com online casino as you would on some other online casino more dedicated to providing a full table game experience, but there are still all online casino games one could expect. This includes several versions of roulette, blackjack, baccarat, and craps.

Interaction is the Key: Live Casino Games

Even if Casino.com is an online casino primarily dedicated to slots players, they understand the need to have as many angles covered as possible. That’s why they made live dealer tables a part of their online casino offering. Players have an opportunity to sit down across beautiful and professional dealers, dealing some of their favorite online casino games, like blackjack, roulette, baccarat, and Casino Hold’em.

Welcome Bonus and Other Promos

One of the main draws of every online casino is their rewards program. People simply love big bonuses and free spins giving them a chance to win big while not risking too much. When it comes to Casino.com, they are not cheap on promotions, as they make sure their players are well-taken care for and have access to nice promos.

The very first thing a player encounters when registering with an online casino is a welcome bonus. At Casino.com, the welcome bonus is not huge, but it is in line with the industry standards, and there is certainly no reason to criticize it from the amount awarded perspective.

Newcomers to this online casino are given a 100% bonus up to $/€/£400. This is a nice boost to get you going and gives some extra maneuvering space, letting you try a lot of online casino slots or table games. Strangely, there are no free spins included in the welcome package, although a lot of casinos have improved their bonuses to include free spins to attract more players. Some even give free spins with no wagering requirements, which certainly attracts those looking to for some online gambling fun.

However, Casino.com seems to believe that free spins are not required, and that is certainly their prerogative. Not offering free spins doesn’t take anything away from their overall offer in terms of bonus, game selection, and everything else. It is just a matter that players always look to squeeze out that extra edge and a few free spins on top of a generous bonus is always a nice touch. If free spins are simply a must for you to consider joining an online casino, Casino.com will let you down. Promotions including free spins are a few and far between. Again, the absence of free spins doesn’t really take anything from Casino.com, but there will always be players who simply love receiving regular free spins and will not consider an online casino that doesn’t provide them with these free spins.

Here’s what you need to know about Casino.com welcome bonus:

  • Players have 30 days to use their bonus funds before they expire
  • Your real money will always be used before the bonus funds
  • Wagering requirements are 40 times the deposit bonus

Seven Bonuses for First Seven Weeks

Now, that’s a lot of sevens. Bonuses at Casino.com don’t end with your first deposit. This online casino wants you to keep playing there and given they will not throw many free spins your way; they have to offer something to keep the players around.

Casino.com tries to achieve this goal by offering players a total of seven bonuses for their first seven weeks with the online casino. You can take advantage of these reload bonuses once every week. You even have a choice between bigger bonus with harder to achieve wagering requirements and a smaller one, but also easier to clear.

  • 100% up to $/€/£400 with 40x the bonus amount playthrough (enter code RED when depositing)
  • 50% up to $/€/£400 with 20x the bonus wagering (enter code BLACK when depositing)

One important thing to know about this online casino bonus is that it is non-redeemable, unlike the original welcome bonus. What this means is that you can use the bonus cash to play any games of your choice and you get to keep any winnings, but the bonus itself will be removed from your account when you request withdrawal or the timeframe closes.

Your Play is Rewarded

There is no good online casino out there without a decent loyalty scheme or VIP program. Casino.com lets its players enjoy the fruits of their play, win or lose. Every bet you make adds a certain number of loyalty points to your online casino account. Loyalty points can be exchanged for cash bonuses, and the exchange rate will depend on your Points Level. Casino.com awards its biggest players with the best and biggest online casino bonuses.

Casino.com Banking: Deposits & Withdrawals

Casino.com banking

Casino.com, being an online casino with a long tradition and excellent reputation, offers its players numerous deposit and withdrawal options. These include all the major debit and credit cards, like Visa, Visa Electron, and MasterCard, as well as all big e-wallets like Skrill, Neteller, and WebMoney.

Of course, there are also some other options available, including EntroPay, Paysafe Cards, EcoPayz, and even direct bank transfers. That’s a list that covers the needs of nearly all online casino players from various countries.

The important thing for Casino.com players to know is that this online casino takes their identity verification process very seriously and you need to be prepared for it right from the start. Casino.com staff will require you to send in a clear scan or photo of a valid government issued document as well as scan(s) of any and all credit cards used to fund your online casino account with. Finally, you will also need to send in a proof of address, which could be your bank statement or a utility bill.

Finally, along the same lines, Casino.com adopts the 72-hours pending time policy. This means that regardless of your withdrawal method, you will have to wait for at least three days for your withdrawal to be processed and exists the pending status. This is not a standard online casino practice, and many players find it a bit annoying, but there is no way around it.

Once you are out of the pending period, Neteller and WebMoney withdrawals will arrive fastest, within 1 – 2 days, Skrill withdrawals will take between 2 – 7 days, it will take about a week to receive a wire transfer, etc.

Finding Your Way Around: Customer Support

One final thing that needs to be briefly discussed concerning Casino.com is their customer support. Every good online casino tries to offer solid support for its players to help them find their way around and answer any questions they may have.

You can reach the Casino.com support via 24/7-monitored email and a traditional phone line. Whatever method you choose, you will be met by a friendly and helpful online casino staff who will be able to answer most of your questions. The usual concerns about bonus requirements, lost free spins, deposits, and withdrawals, etc., will be addressed quickly and efficiently.

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